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Frequently Asked Questions

  1. What is talklocal?
    When you need a service, what’s your plan? Most people call a bunch of different service providers until they find one that’s right for them. Using talklocal you enter your problem, location, and the time you would like to be serviced. In minutes you’ll get a call from a service provider who knows your problem and wants to fix it at the time you requested.
  2. How can talklocal help me?
    talklocal is a time saving tool that lets you choose companies within a specific category, choose when you want the service, and then makes the calls for you! Think of us as your very own “Concierge Service.”
  3. Is there a fee I have to pay to use talklocal?
    No, talklocal is a free service for consumers.
  4. Does talklocal ensure my privacy?
    Absolutely! The corporate philosophy of talklocal firmly believes in consumer privacy and NEVER shares contact information. Companies are able to hear service request details such as location, description, and availability. All communication between companies and consumers is bridged by the talklocal platform so they are never able to obtain your contact information unless you volunteer the information.
  5. How soon can I expect a call?
    Normally within a few minutes. talklocal begins calling companies with your request within seconds of your submission.
  6. How many companies will call me?
    No more than three.
  7. Why does the category of service I am searching for not appear in the list?
    We are currently focusing on the industries listed on our homepage.
    Reminder: talklocal is constantly updating its list of service categories and companies in your local area. However, given the broad range of service categories that exist, we may not be able to accommodate the category you are searching for at this time. Please use the Contact Us page to request a new service category. It would be our pleasure to satisfy your request.
  8. Why does my search not return any calls?
    A few likely reasons:
    a)


    b)

    c)
    The request you submitted may have been outside of normal business hours for the companies. Although, you can submit a request at anytime many companies may not answer the phones at night or on parts of the weekend. This could result in you not receiving a prompt response. Try submitting your request during normal business hours.
    There may not be enough companies in our system for the selected category and location. We are currently working to add more service professionals across all major cities in the United States for all categories. You can notify us at help@talklocal.com.
    Or some other reason. Call us at 844-562-2577 (844-LOCALPRO) and we will try to assist you.
  9. Can I search for a specific company through talklocal?
    Talklocal is designed to match your service request with the highest quality compatible businesses that provide those services in your local area. Because of this, you do not need to search for a specific company
  10. How will I know which companies have already been contacted?
    While the talklocal platform is calling companies, you can look at the “talklocal Activity Map” for a live status update of every call.
  11. Can I submit a service request at night and still expect to receive a prompt response?
    Yes, you can submit a request at anytime. Please note that many companies may not answer the phones at night or on parts of the weekend so you may not receive a prompt response. If you do submit the request during night hours, talklocal may prompt you to schedule your request for the future. In this case, you can schedule to speak to a company within the next 3 days or immediately.
  12. What if I don't receive a response from a company?
    You can contact us at 844-LOCAL-PRO and we will try to find you a company that can help you with the service you need.
  13. What if I choose not to work with any of the companies that I speak to?
    You can contact us at 844-LOCAL-PRO and we will try to find you a company that can help you with the service you need.
  14. Where and when can I submit a review and/or a rating for a company?
    Reviews are an integral part of talklocal, and it is very important for us that you submit them. If you enjoyed the service, why not let others know about how great the company was? You can submit a review right after your you've had a conversation and also after completing the service. You will receive an e-mail link to our review form once your service request is complete.
  15. Is talklocal responsible for any unsatisfactory service?
    Talklocal is not responsible for any unsatisfactory services performed by a matched company. Talklocal is only responsible for connecting consumers to companies. Talklocal has no involvement and/or legal responsibility for the terms, conditions, and outcomes of any services rendered.
  16. Internet access is not readily available to me. Are there other ways of using talklocal’s service?
    Talklocal offers a toll-free number where consumers can make a request. Dial 844-LOCAL-PRO to put in a request. Additionally, talklocal will also be releasing an iPhone and Android app in the near future.