Archive for the ‘Computer Repair’ Category


Clean Out Your Computer and Make It Run Like New

Monday, February 8th, 2016


Your computer was so great when you first got it. It ran like it was could win first place in a marathon. But now? Now, it’s become the titular tortoise from “The Tortoise and the Hare,” taking the lesson “slow and steady wins the race” a bit too far. Well, it needs to turn back into the hare, so you can use it to its full potential. Here are some tips to help clean out your computer to make it speedy again.

1. Uninstall programs: Take a look in your programs and settings menu. There are probably several on the list that you don’t even remember downloading, and now they’re sticking around for nothing. If you don’t need them, uninstall them.

2. Upload files: We have a tendency to take the photos and documents we’ve downloaded from the internet or our cameras and just leave them on the computer. If you want to keep them, upload them onto a flash drive or external hard drive. That way, you’ll have them for safekeeping before deleting them from your computer.

3. Update your virus software: Viruses are the bane of a computer’s existence. Just when you think you’ve taken care of them, they come back up. Make sure you have anti-virus software and that it’s up to date. Also, remember to do a routine virus check.

4. Physically clean it out: Your computer might be slow because it’s full of dust bunnies, blocking up the vents. So, shut your computer down, unplug it, and let it cool down for 30 minutes. Then, take a can of compressed air and use it to clean out the computer’s vents and keyboard of residual dust and crumbs.

5. Ask an expert: If your computer is still rebelling against you despite everything you’ve done to help it, it’s come to the point where you should ask an expert opinion whether it can be saved. Call TalkLocal so we can find you a computer specialist.

With these tips, your computer should be picking up speed. If there are any other issues that you want to take care of while you’re on a roll, check out our computer repair blog page and get going.

How to Install Drivers for Windows 8

Wednesday, April 29th, 2015

How to Install Windows 8 Drivers

We’ve all been there; your old computer just wasn’t cutting it and you’ve decided to upgrade to a new laptop, tablet, or some sick hybrid of both with Windows 8 installed. The only problem is you’re having trouble installing drivers and it’s keeping you from completing work. Don’t worry, TalkLocal is here to show you how to install drivers for Windows 8.

Go to the manufacturer’s website

The manufacturer’s website URL is probably stamped on the box of your new device. If this isn’t the case, a quick search of the manufacturer’s name on google should provide the website. Once on the site, look for the customer service, downloads, or support area. Enter in the make and model of your device and the website should provide a driver. If there is no Windows 8 driver listed on the website, try a Windows 7 or XP driver.

Examine the driver

Right-click the start button and choose Device Manager from the pop-up menu. The manager should appear and list every part attached to your computer. Problematic devices should have a yellow exclamation point next to them. Click on your problem-device and proceed to click the “action” from the Device Managers menu bar and choose “add legacy hardware” from your drop down menu.

Install your new driver

The Add Hardware wizard should guide you through the steps of installing your new driver. However, this can require some computer skills to complete. If you’re stuck at this point, help could be just a call away! Use TalkLocal to find a skilled professional who can help you with your Windows 8 driver installation problems.

You Can Insure That! An Introduction to Extended Warranties

Wednesday, April 22nd, 2015

Smoke Coming Out of Computer

If there’s one sure thing in life, it’s that accidents happen. You know you should buy insurance to protect the important things, like your healthcare, your car, your house, etc…but insurance can also protect you from the less-serious hassles in life, like when your past-warranty dinosaur-of-a-laptop from the Clinton presidency finally kicks the bucket. Below are some convenient types of insurance you never knew existed.


Today, a sudden computer failure without a warranty can be more debilitating than a broken finger. Along with the loss of your files, you have to quickly cough up the dough for a replacement to avoid falling behind on work. Fortunately, a multitude of businesses can sell you extended warranties to make the transition between computers a little less stressful.


TV commercials have made it common knowledge that motorcycle insurance is available, but some of us like our cycles better without a motor. If you live in a high-crime area, your bicycle is an enticing target for theft. Thankfully, there’s now a thriving bicycle insurance market. Some of the big names include Velosurance and Markel.


Many homeowner’s insurance policies won’t cover repairs to your plumbing system, and if you live in an area with substantial temperature changes throughout the year, pipe problems can be all too common. Once again, plumbing insurance can ease these worries, and there are a variety of providers to choose from.

If any of your possessions regularly costs you hundreds of dollars in repairs or replacement costs, insurance may be a good option. However, it can’t keep your things from breaking or disappearing in the first place. When you need something replaced or repaired, check out TalkLocal’s iOS/Android app or website to get connected to service professionals near you right away.

Why Can’t I Delete a File?

Wednesday, April 2nd, 2014

Why Can't I Delete a File? - Computer Repair

Not being able to delete a file can get really annoying. The worst part is that, you don’t know why it won’t get deleted!

If you’re asking yourself, “why can’t I delete a file?”, here are some answers that may help you out.

“Why Can’t I Delete A File?!”

There can be many reasons as to why you are not able to delete a file. The most common reason is that it is probably being used by another program while you are trying to delete it.

In order to check for this, open Task Manager by pressing Control+Alt+Delete (to open the Windows menu) or Control+Shift+Escape (to open the Task manager directly). Under the Tasks tab, you will be able to see which programs and folders are currently running. You will also be able to close any programs that may be using a file you wish to delete.

If this doesn’t work, you can use the recovery console. Put the OS CD into your drive and boot up your computer. When the set-up screen appears, press ‘R’ for recovery console. You should now be able to navigate to the file and delete it.

If this also doesn’t work, you can use Unlocker,which is a very useful freeware which unlocks any file being used by windows. Once the file has been unlocked with Unlocker, you can delete it.

If you do not recognize a particular file, and you are not able to delete it using any of these methods, there is a chance that the file was planted on your computer by a virus or malicious software. Run a trusted malware program to check.

Having File Trouble?

If you need further help with deleting a file on your computer, you might want to speak with a professional computer technician. TalkLocal will connect you with up to three computer experts in your area over the phone. Then, you can choose which professional you would like to speak with. Try TalkLocal now!

Which Type of RAM Do I Need?

Tuesday, April 1st, 2014

Which Type of RAM Do I Need? - Computer Repair

So your computer is running slowly. You need a new RAM. But what is a RAM?

RAM stands for Random Access Memory. It is a type of memory that is independently stored from your hard drive and designed for an entirely operational use – it does not store any direct forms of data.

Types of RAM and Differences

Okay, so which type of RAM do I need?

There are two types of RAM: DRAM and SRAM. DRAM stands for Dynamic Random Access Memory. SRAM stands for Static Random Access Memory.

DRAM is a type of memory that needs to be continuously refreshed while the SRAM does not require the constant update. Because of this, the SRAM is faster than the DRAM.

More specifically, DRAMs generally feature an access time (process time) of 60 nanoseconds while the SRAMs generally feature an access time of 10 nanoseconds. SRAMs are, on average, about six times as fast as DRAMs.

SRAMs are also much more expensive than DRAMs. Therefore, in most computers designed for home or office use, you will find that DRAM is used. This is also likely the type that you need for your computer.

Finding the Specific Model for Your Computer

Different computer models require different RAM models. Generally, it is recommended to look up your computer brand and the model number online to find which RAM model you need. You can also just write down the information and bring the information to a computer technician, who can find the correct model for you.

Do you need to find a technician near you for help? TalkLocal can help with finding the correct local experts to help you in this case, saving you time and energy in what may be a stressful situation.

Is Your Windows 8 DVD Drive Not Recognized?

Tuesday, March 18th, 2014

Is Your Windows 8 DVD Drive Not Recognized? - Computer Repair

It can be really frustrating when your computer fails to detect your existing hardware and you’re quite sure you have the device installed. With Windows 8 users, unfortunately, the Windows 8 DVD Drive not being recognized is a common issue, but no one really knows what’s causing it.

Is Your Windows 8 DVD Drive Not Recognized?

If you just upgraded your laptop or desktop’s operating system to Windows 8 from Windows 7 and you’re getting the message “Windows 8 DVD Drive is not recognized,” don’t bring your computer to a repair store just yet. Here are some steps to fix the problem and make your system detect your optical drive so you can start using it again.

Modify Registry Editor – Method 1

1. Launch the registry editor by typing “regedit” in the RUN dialog box of your computer.

2. Then, locate the following key: {4D36E965-E325-11CE-BFC1-08002BE10318}. It should be under the Control\Class key.

3. Next, look at the pane at the right side of the screen and remove two keys: UpperFilters and LowerFilters.

4. Restart your computer. It should now be able to detect your DVD drive.

Modify Registry Editor – Method 2

If the above-mentioned method fails to work for you or the two keys you need to remove are also missing in the Registry, then try the following:

1. Still in the Registry, go to the \Services\atapi\ key and create a new key (Controller0) under it.

2. Locate this newly created key, in the right-side panel on the screen, create a new DWORD, and call it EnumDevice1. Set the value of this DWORD to 1.

3. Exit the Registry and reboot your computer to check if your DVD drive is now recognized.

Another option you can try if this method doesn’t solve the problem is to type the DWORD in the Registry from the Command Prompt with all administrator rights.


It is highly recommended to make a backup of your system registry before making any changes or edits to it. If you’re new to working with registries, it is also best to have a basic understanding of it first before attempting the fixes above.

Let a Pro Take Care of the Problem

If you’re not comfortable touching the registry or you’re still having problems with the Windows 8 DVD Drive not being recognized even after doing the methods above, you’re making the smartest decision by calling in a qualified computer technician. Talklocal can connect you to local, reputable technicians in the quickest time possible. Contact us now!

Installing New Hard Drive Laptop

Tuesday, March 11th, 2014


Laptops, just like any other type of modern gadgets, require upgrades and repairs every once in a while. At some point in time, you may feel the need to replace the hard drive of your computer.

This is a relatively simple process that you can conduct on your own or with a little bit of help from a competent computer repair expert. Either way, follow the guidelines detailed below to complete this assignment in no time.

1)   Opt for The Best Drive for Your Laptop

When it comes to installing new hard drive laptop, make sure you purchase the best drive, designed to meet all your needs and requirements. 2.5-inch models are very popular these days and come with a storage capacity of 300 GB (or more). They have different spin rates (4,200, 5,400, and 7,200 rpm). Note that an elevated spin rate triggers a superior performance.

2)   Don’t Forget to Back up Your Important Documents

Choose the best method to transfer your files from the old drive to the new one. You can do this by using special software (Genie Backup Manager Pro is one option worth considering), or you could opt for the old-fashioned way, which involves the utilization of a blank CD or a portable USB.

3)   Remove Your Old Hard Drive

To complete this phase, you will need to consult the manual of instructions. Also, you will have to use a jewelers’ precision screwdriver set to remove the panel that hides and protects your old hard drive. But first, remember to shut down your laptop and remove its battery.

4)   Install the Recently Purchased Hard Drive

After completing phase 3, all you have to do is to install the new hard drive. Slide the drive into the drive slot. When the drive is properly positioned, a faint click is produced.

Otherwise, if your drive doesn’t seem to fit properly inside the slot, don’t force it! Remove it and try again, in a gentle manner. Identify and handle potential obstructions. Finally, secure the new drive using the screws that you removed in the third phase.

5)   Configure Your Drive

Drive configuration is the last phase. Install any necessary applications and drivers and don’t forget to copy important files that you might have stored on blank CDs or portable USBs.

Ask an Expert

Do you think that installing new hard drive laptop is a real hassle? In this case, let a team of computer repair experts do the heavy lifting. Find the best ones in your area with TalkLocal, your reliable, free service used to track real pros in record time.

Student Version of Microsoft Office

Tuesday, March 4th, 2014

Student Version of Microsoft Office - Computer Repair

When your daily computer activities depend a great deal on excellent software, you must do everything in your power to select the right Office products addressing the needs of your family members. If you have only one PC in your home, the student version of Microsoft Office could be the best option at hand for you. This version is compatible with both Windows 8 and Windows 7 and can be downloaded for less than $140.

People who usually compare price tags and features before making a final decision could have various questions on their mind, like for instance: what’s the main difference between the home and the student version of Microsoft Office? Keep reading to discover the answer to this question, and don’t hesitate to contact a computer repair expert if you’re looking for advice allowing you to make an excellent investment.

Key Features of the 2013 Office Home and Student

The 2013 Office Home and Student priced at $139.99 comes with a plenitude of useful features allowing students to wow their teachers with flawless work, while also enabling parents to complete a wide range of work-related projects. Whether you need to rely on Word docs, Excel templates, Power Point design tools or OneNote reminders, the 2013 Office Home and Student has everything covered.

It even offers you the chance to store your documents, presentations, and photos online with SkyDrive at no extra cost. If you need to install Office products on just one computer, this home and student pack could be the perfect alternative for you.

How to Make an Inspired Decision

Before downloading a certain version, consult Microsoft’s comparison chart, allowing you to analyze the features and price tags of different Office packages and purchase the one that is 100% right for you. Take a look at the chart and you’ll notice that the 2013 version of Office Home and Business costs a bit more ($219.99) and is suitable for both business and home use, unlike the student version of Microsoft Office, which is only for home use. Also, the Office Home and Business package comes with Outlook, enabling you to keep track of your daily tasks, send emails, and use calendars to organize your work.

Ask an Expert

If you’re not computer savvy, it could be difficult for you to identify the right Office suite for your entire family. Make an inspired decision by consulting a computer repair expert. Find the best specialist in town by relying on TalkLocal, a free service created to put you in contact with skilled professionals who work in your area.

Windows 8 Customer Preview Download and Update

Tuesday, February 25th, 2014

Windows 8 Customer Preview Download and Update - Computer Repair

Back in 2012, Microsoft launched their latest operating system, Windows 8, with an initial Customer Preview offering. It was a beta test software release to give customers a working glimpse of their improved operating system. The Windows 8 Customer Preview Download is a 5 MB installer that was made available early of 2012. This free software was downloadable from the Microsoft site for worldwide customers and could be downloaded in English, simplified Chinese, Japanese, French, and German.

Because it was a prerelease version of Windows 8, Microsoft informed consumers eager to try the Windows 8 Customer Preview Download that significant medications could be made to the software before its commercial release, which happened in the later part of 2012.

Microsoft 8.1

A year later, in October 2013, Microsoft came out with the first major update to Windows 8. With the release of Windows 8.1, Customer Preview software was also made available prior to the release of the final versions. However, Windows 8.1 Customer Preview currently can no longer be downloaded from Microsoft. Those who are still using the preview version will find its license already expired as of January 2014, so they will need to install then the final Windows 8.1 version to continue using their PCs.

Going back to Microsoft 8

If, for some reason, you’d rather switch your operating system back to Microsoft Windows 8, there are a couple of ways to do it:

PC Refresh: You can restore your PC back to using Windows 8 by performing a PC refresh. However, this option will remove the applications you have on your PC that did not originally come with it (only apps will be affected, not your personal files), so you will need to re-install them. One thing to be aware of is that the Windows 8 store might not have the applications that you installed while you were using the customer preview version.

Recovery Media: If your computer was previously using Windows 8 and the 8.1 customer preview software was installed from media, a recovery media was created before the installation. You can use this to go back to running your previous operating system.

Looking for Computer Technicians?

If you’re clueless about how to restore your original OS or would like any help with Windows 8 devices, TalkLocal can get you in touch with the best local computer technicians. Simply give us a call or use our website to let us know what service you need, and we’ll start our search right away. You’ll be getting help in minutes. Try us now.

Replacing Laptop Hard Drive

Tuesday, February 18th, 2014

Replacing Laptop Hard Drive - Computer Repair

If your laptop computer is a late model that doesn’t have enough space, or fails to meet your performance needs, replacing laptop hard drive is one way to get a new and improved level of performance out of your system. By upgrading to the new storage technology available in the market today, your space and performance issues can be easily resolved.

Perhaps you already know that it is possible to upgrade your laptop’s storage, but you might not be aware that this is something you can do yourself. Replacing a laptop hard drive seems complicated, but it is actually simpler than what most people think. In a nutshell, all you really need to do is:

– Purchase the right replacement hard drive

– Copy your data from the old drive to the new drive

– Detach the current drive and replace it with the new one

Things to Remember

When buying the replacement drive, make sure it will fit your laptop by verifying the physical size of your existing hard drive. To perform the data copy or duplication, you will need a cable to connect your laptop to the new drive. You will also need to download free software to automate the data copy process.

Before starting the data backup though, make sure to clean up your old drive so you don’t waste time or space copying useless files to the new drive. Don’t throw away the old hard drive. You can always use it as an external drive.

Removing and Installing a Hard Drive

1. First, unplug your laptop computer and remove its battery.

2. Turn it upside down and locate a removable panel.

3. You will usually find the hard drive on a laptop either at the side or bottom of the chassis. Flick the unlock button to release the hard drive and/or remove the screws that secure it in place.

You may need to remove the drive from a container or a mounting rail attached to its side. In this case, place the new drive in the container or slide it in the rails right away so you don’t lose any screws. In the same way, any connectors attached to the old drive should be re-attached to the new one.

4. Then go ahead with replacing the laptop hard drive and installing the new one in reverse of the steps described above. Never force any parts in. Everything should fit in smoothly.

5. Once you have installed the drive, secure it in place with the screws, and lock it into position. When you power on your laptop, the system BIOS should be able to recognize the new hard drive automatically.

Would You Rather Hire a Pro?

Seva Call can connect you with up to three reputable computer repair professionals in your area. Use our free service now to find the right technician, so your laptop will be running great in no time!